Privacy Policy

Obtain Local ("we", "us") respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you contact us or request an assessment, we collect your name, phone number, email address, property address, details about your energy use, any files you choose to upload (such as a copy of your energy bill or a photo of your switchboard) and anything else you choose to tell us. We may also record which page or advertisement brought you to our website.

How we use it

We use your information to respond to your enquiry, prepare battery and solar recommendations and quotes, arrange installation, and keep you updated about your project. We may share relevant details with the accredited installer handling your job and with service providers who help us run our business (for example email and spreadsheet software). We do not sell your personal information.

Marketing

We'll only send you marketing if you agree, and you can opt out at any time by contacting us.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Some of our service providers may store data outside Australia.

Access and correction

You can ask to see or correct the personal information we hold about you, or make a privacy complaint, by contacting us using the details below. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact us

Obtain Local
Ground Floor, 470 St Kilda Road, Melbourne VIC 3004
Phone: 1300 085 731
Email: contact@obtainlocal.com.au

Last updated October 2026.